ezOnboard provides a streamlined, secure, and cost-effective onboarding and offboarding experience. This innovative platform is set to revolutionize how companies onboard new talent, significantly reducing IT helpdesk workloads and elevating the overall entry experience for all new hires while reclaiming licensing and reducing security concerns upon exit.
Streamlining IT Onboarding: A Game Changer for Businesses
In the fast-paced world of business, efficiency is key, and this is especially true for IT onboarding processes. A well-structured IT onboarding system not only enhances the onboarding experience but also significantly reduces the workload on IT helpdesks, allowing them to focus more on business-critical tasks.
Reducing IT Onboarding Service Level Agreements (SLAs)
A key benefit of a revamped IT onboarding process is the dramatic reduction in SLAs. This means new hires, whether they are full-time employees (FTEs), contractors, consultants, or vendors, can be up and running much faster than before. By streamlining these processes, businesses can ensure that new team members are integrated smoothly and efficiently, enhancing their onboarding experience.
Cost-Effective and Efficient IT Helpdesk Management
One of the most significant impacts of an optimized IT onboarding process is the reduction in IT helpdesk/service desk costs. With a system that handles access provisioning based on predefined business rules, IT teams are freed from repetitive tasks. This system can manage critical aspects like AD account setup, mailbox and license allocation, and Teams memberships. Additionally, the integration with downstream SaaS applications through Azure Active Directory (AAD) for Single Sign-On (SSO) services (like Zoom, Salesforce, Box, etc.) further streamlines the process.
Lifecycle Updates: Keeping Information Current and Secure
Automated updates to AD/AAD accounts during employee lifecycle changes are crucial. This includes updates due to promotions, title changes, department reassignments, location changes, and even mobile number modifications. Such automatic provisioning changes are not only vital for cybersecurity but also ensure that when colleagues look up each other in Outlook or Teams, the information is accurate and up-to-date, improving collaboration and communication.
Enhancing Cybersecurity with Instantaneous IT Offboarding
Finally, the aspect of IT offboarding is critical. An efficient offboarding process, triggered by predefined business rules, ensures that all access is instantly revoked, including that to downstream SaaS applications. This immediate action eliminates potential cybersecurity risks that can arise from delayed offboarding.
CoAction will provide a full financial and technical analysis to determine if this would be a good fit for your business. Reach out to us for more information.
